Extole
Step-by-step guide to ingest your event data from Extole into RudderStack.
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Step-by-step guide to ingest your event data from Extole into RudderStack.
Last updated
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Extole is a popular referral marketing tool that lets you offer an integrated, optimized, and effective customer experience for your audience. It allows you to create personalized marketing campaigns aimed at boosting your customer acquisition and conversion rates.
You can now send your Extole events to RudderStack by simply adding a webhook that points to RudderStack. These events include the reward-specific events such as reward_earned
,reward_fulfilled
,reward_sent
, etc. along with other custom events from Extole.
This guide will help you in setting up Extole as a source in RudderStack.
Follow these steps to set up your Extole source in the RudderStack dashboard:
Go to your RudderStack dashboard and click on Add Source. Then, select Extole from the list of Event Stream sources, as shown:
Assign a name to your source and click on Next.
Your Extole source is now configured. Note the source Write key - this will be required to configure the endpoint URL in the later steps.
Next, head over to your Extole account and select the program you want to use for RudderStack to ingest your data.
Then, navigate to the Tech Center section from the sidebar and then select Rewards WebHooks.
Then, click on the New Reward Webhook option as seen in the following image:
In the URL text box, add the webhook URL as shown on the source settings page in your RudderStack dashboard:
The webhook URL is of the following format:
A sample webhook URL is shown below:
For more information on the data plane URL, refer to this section.
Make sure you add the source write key as query parameter to the URL. This is required to prevent the webhook from failing because of an invalid write key.
Finally, save the endpoint.
RudderStack ingests the Extole events after converting them into the RudderStack event format. For example, Extole's event_id
is converted and set to properties.eventId
.
The Extole events are converted into a RudderStack track
call with the designated event name and associated properties received from Extole.
RudderStack retains the Extole event name during the mapping.
RudderStack populates the following properties from the Extole event payload to the RudderStack event:
Extole Property
RudderStack Property
event_id
,
properties.eventId
event_time
originalTimestamp
reward_id
properties.rewardId
reward_supplier_name
properties.rewardSupplierName
reward_supplier_id
properties.rewardSupplierId
partner_reward_supplier_id
properties.partnerRewardSupplierId
reward_supplier_type
properties.partnerRewardSupplierType
person_id
properties.personId
partner_user_id
properties.partnerUserId
, userId
, context.traits.userId
face_value
properties.faceValue
face_value_type
properties.faceValueType
message
properties.message
partner_reward_id
properties.partnerRewardId
email
properties.email
data
properties.data
schema_version
properties.schemaVersion
All the Extole event properties other than reward_earned
, reward_fulfilled
, and reward_sent
sent to Rudderstack will be directly mapped to the Rudderstack event properties.
For queries on any of the sections covered in this guide, you can contact us or start a conversation in our Slack community.