Reviewing

Detailed description of the ecommerce lifecycle events related to the customer's product reviewing activity

Introduction

The product reviewing lifecycle events are associated with the key activities that a customer might perform while adding a product review on your app or website.

Product Reviewed

This event is triggered whenever a customer reviews a product. The following properties are supported by this event:

Property Name	Type	Description of the Property
product_id	String	Contains the ID of the product being reviewed
review_id	String	Contains the unique ID of the review being posted by the customer
review_body	String	Contains the body or the content of the review posted by the customer
rating	String	Contains the rating of the product added by the customer in the review

An example of the Product Reviewed event is as shown:

rudderanalytics.track("Product Reviewed", {
  product_id: "12345",
  review_id: "review12",
  review_body: "Good product, delivered in excellent condition",
  rating: "5",
})

Contact Us

To know more about the RudderStack eCommerce spec, feel free to contact us or start a conversation in our Slack community. You can also request a demo to see RudderStack in action.