AdRoll

Step-by-step guide on sending your event data from RudderStack to AdRoll.

AdRoll is a digital and growth marketing platform that lets you display relevant ads, engage with your customers, and grow your revenue.

RudderStack supports AdRoll as a destination to which you can seamlessly send your event data.

Getting started

Before configuring AdRoll as a destination in RudderStack, verify if the source platform is supported by AdRoll by referring to the table below:

Connection Mode	Web	Mobile	Server
Device mode	Supported	-	-
Cloud mode	-	-	-

To know more about the difference between cloud mode and device mode in RudderStack, refer to the RudderStack Connection Modes guide.

Once you have confirmed that the source platform supports sending events to AdRoll, follow these steps:

1. From your RudderStack dashboard, add a source. Then, from the list of destinations, select AdRoll.

2. Assign a name to the destination and click on Next.

Connection settings

To successfully configure AdRoll as a destination, you will need to configure the following settings:

• Advertiser ID: Enter your AdRoll advertiser ID here.

• Pixel ID: Enter your AdRoll pixel ID here.

For more information on getting your AdRoll advertiser ID and pixel ID, refer to the FAQ section below.

• Mapping to trigger the AdRoll Segment ID for the resepective event name: Enter the event names which you want to map to specific AdRoll audience segments.

For more information on creating new audiences in AdRoll and getting the audience segment ID, refer to the FAQ section below.

When sending events via the device mode, RudderStack lets you specify which events should be discarded or allowed to flow through. For more information, refer to the Client-side Event Filtering guide.

• Use device mode to send events: As this is a device mode-only destination, this setting is enabled by default and cannot be disabled.

Identify

The identify method lets you identify a user and associate them to their actions. It also lets you record any traits about them like their name, email, etc.

A sample identify call is shown below:

rudderanalytics.identify("1hKOmRA4GRlm",{
    "email": "[e-mail]"
})

RudderStack uses the identify call to set a userId which is passed to AdRoll every time a subsequent track call is made.

email is a required attribute for successfully making an identify call. RudderStack maps email to AdRoll's window._adroll_email property.

It is not mandatory to make an identify call every time before making a track call.

Track

The track method lets you capture user events along with the properties associated with them.

RudderStack uses track events to segment your users in AdRoll.

A sample track call is shown below:

rudderanalytics.track("Order Completed", {
  order_id: "123454387",
  products: [
    {
      product_id: "345676543",
      sku: "G214",
      name: "Cards",
      price: 14.99,
      position: 1,
      category: "Games",
      url: "https://www.estore.com/best-seller/1",
    }
  ]
})

To use the RudderStack track calls to segment users in AdRoll, you must first create an audience segment in AdRoll. Then, you need to map the audience ID to your corresponding event in the RudderStack dashboard, as shown:

For more information on creating an audience in AdRoll and mapping it to your events, refer to the FAQ section below.

When the mapped event is triggered, the appropiate pixel is fired in AdRoll and the user is segmented in the audience.

Property mapping

RudderStack maps the following event properties to the corresponding AdRoll attributes:

RudderStack property	AdRoll attribute	Comments
revenue	adroll_conversion_value	-
userId	user_id	-
price	adroll_conversion_value	Mapped only for the product type events, for example, Product Clicked, Product Viewed, Product Added.
orderId	order_id	-
currency	adroll_currency	-

Page

The page method lets you record your website's page views with any additional relevant information about the viewed page.

RudderStack internally uses the page and track calls to segment your users.

For RudderStack to successfully send both page and track calls to AdRoll, the events must be mapped to the AdRoll audience segment ID in the RudderStack dashboard.

A sample page call is shown below:

rudderanalytics.page(
  "Best Seller",
  {
    path: "/best-seller/1",
    referrer: "https://www.google.com/search?q=estore+bestseller",
    search: "estore bestseller",
    title: "The best sellers offered by EStore",
    url: "https://www.estore.com/best-seller/1"
  },
);

FAQ

Where can I find the AdRoll advertiser ID and pixel ID?

To find the AdRoll advertiser ID and pixel ID, follow these steps:

1. Log into your AdRoll dashboard.

2. In the left sidebar, go to Website under Audiences.

3. Under the AdRoll Pixel section, click on View Pixel, as shown:

1. In the resulting pop-up, you can find your AdRoll advertiser ID associated with the adroll_adv_id parameter. You can also find the AdRoll pixel ID associated with the adroll_pix_id parameter, as shown:

How do I create a new audience segment in AdRoll?

To create a new audience segment in AdRoll, follow these steps:

1. Log into your AdRoll dashboard.

2. In the left sidebar, go to Website under Audiences.

3. Click on New Audience, as shown:

1. Enter the name of the audience segment in the Audience Name field.

Make sure you copy the ID before creating the audience by clicking the Copy ID to clipboard link.

RudderStack supports only the conversion audience type, so make sure you check the This is a conversion audience option.

1. Specify the Conversion Value and the duration for which the user should be a part of this audience segment.

2. Finally, click on Create Audience.

You can then specify the ID you copied above in the RudderStack dashboard to map specific events to your audience segment, as shown:

Contact us

For queries on any of the sections covered in this guide, you can contact us or start a conversation in our Slack community.