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On this page
  • Source live events
  • Viewing source live events
  • Destination live events
  • Viewing destination live events
  • Use case
  • Transformations live events
  • FAQ
  • Why are the events sent to the destination failing?
  • Contact us

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  1. docs
  2. rudderstack-cloud

Live Events

Detailed technical description of the Live Events feature to view your source and destination events in real-time.

PreviousRudderStack CloudNextConnection Modes: Cloud Mode vs. Device Mode

Last updated 3 years ago

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Live Events is a debugger that shows the real-time stream of events flowing from your sources to the connected destinations. You can use this feature to debug the errors in case of any failures at the destination level.

This feature is available only in .

You can view the live events for cloud mode destinations only. For more information, refer to the guide.

The three types of events you can view using this utility are listed in the following table:

Live Events type
Description

Source live events

View the source events collected by RudderStack in real-time.

Destination live events

View the events sent to the destination in real-time.

Transformation live events

View the transformed events in real-time.

Source live events

This feature provides you with the real-time visibility into the source events collected by RudderStack. The key information includes:

  • Name of the event

  • Type of the event collected from the source

  • Date and Time of the collected event

This feature is very handy when you want to check if your source is correctly configured.

Viewing source live events

To view the live events collected from your source in real-time, follow these steps:‌

  1. Select the source for which you want to view the live events.

  2. Click on Live Events.

  1. Ingest data into RudderStack through the source. You will be able to see the collected events in the Live Events window.

It may take a couple of seconds before your events start showing up in the Live Events window.

Destination live events

When routing events to a destination, there can be instances when the events do not show up in the destination. In such cases, knowing the reason for failure is helpful.

The destination live events feature gives you real-time visibility into the destination's responses. The key information includes:

  • Name of the event

  • Error code of the event in case of event failure. It gives the specific details related to an error including the error response and the date and time of the attempt made to send the event.

  • The Payload sent to the destination can be seen by clicking on an event.

Viewing destination live events

To view the live events sent to your destination in real-time, follow these steps:

  1. Select the destination for which you want to view the live events.

  2. Click on Live Events.

  1. You should be able to see the events sent from the source to the destination in the Live Events window.

Use case

Clicking on See full error option displays the following error response:

Transformations live events

RudderStack also notifies you about any dropped events or errors during the transformation along with the details, as shown in the following image:

FAQ

Why are the events sent to the destination failing?

Routing events to a destination can fail for various reasons. Often, it is due to the incorrect configuration of a destination in the RudderStack dashboard. Some other possible reasons include:

  • Incorrect/bad event payload structure

  • Rate-limiting by the destination

  • Network error

  • Destination downtime

Contact us

Your destination should be configured in the cloud mode to view the live events. Refer to the guide for more information on the cloud mode.

Suppose that some events are sent to the platform but they are not delivered. Upon checking the Live Events tab for the Facebook Custom Audience destination, the following error is observed:

As you can see, an identify event is sent to the Facebook Custom Audience destination which is not supported. The mentions that only track events are supported. As a result, when RudderStack tries sending the identify event to the destination, an error is thrown. RudderStack tries sending this event several times before marking it as aborted.

Live events are shown for all the destinations. However, the event payload is not shown for some destinations like the and the .

You can also view the live events in case a is connected to a destination. RudderStack lets you view the events before and after a transformation is applied, as shown:

The feature gives you better visibility into how your events are sent to the destination. If there are any delivery failures, the utility also gives you insights into the reasons for the failure.

For queries on any of the sections covered in this guide, you can or start a conversation in our community.

RudderStack Cloud
Connection Modes
Connection Modes
Facebook Custom Audience
Custom Audience documentation
object storage platforms
data warehouses
transformation
contact us
Slack
Destination Live Events
Live Events
Source live events details
Destination live events
Payload to the destination
Custom Audience destination error
Custom Audience full destination error
Transformation live events
Transformation live events error message